Tuesday, August 22nd  2017  - 12:32:21pm
Image1\

FAQs

To help serve you better here are some answers to frequently asked questions Listed by department.

Accounting

Q: What method can I use to make payment?

A: • Check
    • Money Order
    • Fill out a Credit Application
    • We accept all major Credit Cards

Customer Service

Q: How long do you acknowledge a quote?

A: Quotes are valid for 30 days. We reserve the right to refuse orders.

Bindery

Q: How will my forms be packaged?

A: Shrink wrap and laser cartons are available.

Pre-Press

Do you accept electronic art?

Yes! We accept all of the Industry Standard PC, Mac OS9 and Mac OSX files. Please supply all fonts and images as well as a PDF for copy when sending electronic art.  You can upload art directly from our website by clicking UPLOAD FILES.

What kind of proofs do you provide?

We can provide you with Color Laser and PDF proofs free of charge or Chromolin (true color)
and press proofs for a nominal charge.

Do Void Pantographs work on all image copying devices?

No. With the advanced technology of high end color copiers and scanners Void Pantographs are a great deterrent but not a fool proof security feature. We encourage you to use due diligence & layer security features, with paper, inks, positive pay, etc.

Shipping

What is your shipping policy?

We ship F.O.B. Springboro, Ohio, using our primary carriers, R&L, Fed Ex Freight, and UPS.  Please provide billing info if you would like to ship 3rd Party or Collect.

Be The First To Know

Show us you're not a Robot. How many eyes does the average person have?
Name:
Email:
You are here: Home FAQs