FAQs
To help serve you better here are some answers to frequently asked questions Listed by department.
Accounting
A: • Check
• Money Order
• Fill out a Credit Application
• We accept all major Credit Cards
Customer Service
A: Quotes are valid for 30 days. We reserve the right to refuse orders.
Bindery
A: Shrink wrap and laser cartons are available.
Pre-Press
Yes! We accept all of the Industry Standard PC, Mac OS9 and Mac OSX files. Please supply all fonts and images as well as a PDF for copy when sending electronic art. You can upload art directly from our website by clicking UPLOAD FILES.
We can provide you with Color Laser and PDF proofs free of charge or Chromolin (true color)
and press proofs for a nominal charge.
No. With the advanced technology of high end color copiers and scanners Void Pantographs are a great deterrent but not a fool proof security feature. We encourage you to use due diligence & layer security features, with paper, inks, positive pay, etc.
Shipping
We ship F.O.B. Springboro, Ohio, using our primary carriers, R&L, Fed Ex Freight, and UPS. Please provide billing info if you would like to ship 3rd Party or Collect.
FAQs
