To help serve you better here are some answers to frequently asked questions Listed by department.
Accounting
A: • Check
• Money Order
• Fill out a Credit Application
• We accept all major Credit Cards
Customer Service
A: Quotes are valid for 30 days. We reserve the right to refuse orders.
Bindery
A: Shrink wrap and laser cartons are available.
Pre-Press
Yes! We accept all of the Industry Standard PC, Mac OS9 and Mac OSX files. Please supply all fonts and images as well as a PDF for copy when sending electronic art. You can upload art directly from our website by clicking UPLOAD FILES.
We can provide you with Color Laser and PDF proofs free of charge or Chromolin (true color)
and press proofs for a nominal charge.
No. With the advanced technology of high end color copiers and scanners Void Pantographs are a great deterrent but not a fool proof security feature. We encourage you to use due diligence & layer security features, with paper, inks, positive pay, etc.
Shipping
We ship F.O.B. Springboro, Ohio, using our primary carriers, R&L, Fed Ex Freight, and UPS. Please provide billing info if you would like to ship 3rd Party or Collect.
Upload your files here. (Maximum file size 50MB)
Click on the [+] in order to upload Multiple files.
| We accept the following file format | |
| PC * Adobe Acrobat DC Professional * Adobe Illustrator CC (V27.2) * Adobe InDesign CC (V18.1) * Adobe Photoshop CC (V24.1.1) * Adobe Pagemaker 7 * Corel Draw 12 * F3 ProDesigner for Windows * Macromedia Freehand 11 (MX) * Microsoft Word XP * QuarkXPress 10 |
Mac * Adobe Acrobat DC Professional * Adobe Illustrator CC (V27.2) * Adobe In Design CC (V18.1) * Adobe Photoshop CC (V24.1.1) * Adobe Pagemaker 7 * Corel Draw 12 * Macromedia Freehand 11 (MX) * QuarkXPress 2015 11.2.05 |
| We have a full in house composition department which can create custom art from scratch or re-create virtually any customer supplied sample. Help us to help you expedite your job quickly. (A few helpful steps to assure there will not be any delays with your order) When sending electronic files via email, ftp or disk please include: * All linked images * All fonts (or convert fonts into paths/outlines) * Correct PMS or Process colors in the color palette * PDF Copy when sending art via e-mail or ftp Please e-mail all composition questions and electronic art to David Bitner at: This email address is being protected from spambots. You need JavaScript enabled to view it. or upload your electronic art HERE. |
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Products
