Tuesday, November 21st  2017  - 1:03:24am
Image1\

Products

To help serve you better here are some answers to frequently asked questions Listed by department.

Accounting

Q: What method can I use to make payment?

A: • Check
    • Money Order
    • Fill out a Credit Application
    • We accept all major Credit Cards

Customer Service

Q: How long do you acknowledge a quote?

A: Quotes are valid for 30 days. We reserve the right to refuse orders.

Bindery

Q: How will my forms be packaged?

A: Shrink wrap and laser cartons are available.

Pre-Press

Do you accept electronic art?

Yes! We accept all of the Industry Standard PC, Mac OS9 and Mac OSX files. Please supply all fonts and images as well as a PDF for copy when sending electronic art.  You can upload art directly from our website by clicking UPLOAD FILES.

What kind of proofs do you provide?

We can provide you with Color Laser and PDF proofs free of charge or Chromolin (true color)
and press proofs for a nominal charge.

Do Void Pantographs work on all image copying devices?

No. With the advanced technology of high end color copiers and scanners Void Pantographs are a great deterrent but not a fool proof security feature. We encourage you to use due diligence & layer security features, with paper, inks, positive pay, etc.

Shipping

What is your shipping policy?

We ship F.O.B. Springboro, Ohio, using our primary carriers, R&L, Fed Ex Freight, and UPS.  Please provide billing info if you would like to ship 3rd Party or Collect.

Upload your files here.  (Maximum file size 50MB)

Click on the [+] in order to upload Multiple files.

We accept the following file format
PC
    * Adobe Acrobat DC Professional
    * Adobe Illustrator CC (2015)
    * Adobe InDesign CC (2015)
    * Adobe Photoshop CC (2015)
    * Adobe Pagemaker 7
    * Corel Draw 12
    * F3 ProDesigner for Windows
    * Macromedia Freehand 11 (MX)
    * Microsoft Word XP
    * QuarkXPress 10
Mac
    * Adobe Acrobat DC Professional
    * Adobe Illustrator CC (2015)
    * Adobe In Design CC (2015)
    * Adobe Photoshop CC (2015)
    * Adobe Pagemaker 7
    * Corel Draw 12
    * Macromedia Freehand 11 (MX)
    * QuarkXPress 2015 11.2.05
We have a full in house composition department which can create custom art from scratch or re-create virtually any customer supplied sample.

Help us to help you expedite your job quickly.
(A few helpful steps to assure there will not be any delays with your order)

When sending electronic files via email, ftp or disk please include:

    * All linked images
    * All fonts (or convert fonts into paths)
    * Correct PMS or Process colors in the color palette
    * Hard Copy or PDF Copy when supplying art on disk
    * PDF Copy when sending art via e-mail or ftp

 Please e-mail all composition questions and electronic art to David Bitner at: This email address is being protected from spambots. You need JavaScript enabled to view it. or upload your electronic art HERE.

Be The First To Know

Show us you're not a Robot. How many eyes does the average person have?
Name:
Email:
You are here: Home Products